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Recruitment Training for Hiring Managers

All Courses are available for in-house delivery at your premises Australia wide and can be tailored to your process, procedures and values.

Our Recruitment Training for Hiring Managers training is suitable for hiring managers and junior HR professionals, who want to attract the best in the marketplace and formalise their learning to ensure best practice is applied. Ideal for those organisations wanting more consistent, structured recruitment practices, fair interviewing processes and raising the standard of good hiring decisions, ultimately leading to reduced turnover of staff and high-performing organisations.

Recruitment Training for Hiring Managers

Course Pre-Requisites

This course is designed for all Hiring Managers, Leaders, HR or TA Teams.

Maximum Attendees

Our course is designed for 15 to 20 participants.

Course Length

1 Day, though all our courses can be tailored to your specific business needs.

What Do Our Recruitment Courses Cover?

Please see below for a full itinerary of our standard 1 day course which can of course be tailored to your company’s needs and structure.

Our Recruitment Training for Hiring Managers includes the following topics which can be tailored to your company’s needs and structure.
  • The current marketplace
  • The role of social media in modern day recruitment
  • EVP and Employer branding and the need to sell the role and the organisation
  • Competency and behavioural-based interviewing
  • Making the right hiring decisions (choosing the best candidate)
  • Gain an understanding of the organisation’s recruitment and selection framework and process
  • Creating diversity and inclusion in recruitment practices
  • Understanding unconscious bias, and what to watch for during recruitment
  • EEO and the laws affecting recruitment best practice
  • Using suitable evaluation and assessment tools and techniques to select the right candidate (job fit)
  • Competency-based Interviewing structure, questioning, and probing techniques
  • Evidence gathering and scoring
  • Reference checking
  • The role of good onboarding and orientation
  • Applying the correct selection tools and techniques to achieve a transparent and fair and accountable recruitment process.

    See example of full days itinerary and modules below

    Or we can tailor courses to include your policy and process steps, organisational values and behaviours and key messages for hiring managers. Please Contact Us for an initial chat.

Where Are our Recruitment Training for Hiring Managers Courses Held?

We can hold courses at either of our Sydney or Melbourne training locations or if you prefer we can come on-site and teach the courses at your premises or deliver the course online.

Course LocationsAddress
MelbourneQueens Street, Melbourne, NSW
SydneyNear Wynard Station, NSW
Your Office / Business LocationAustralia-wide
Online / VirtualAustralia-wide

Tailored Training for your Organisation

We can also tailor courses to include your policy and process steps, organisational
values and behaviours and key messages for hiring managers. 

Please Contact Us for an initial chat.

ARRANGE A CHAT

Course Price

For pricing information please get in touch so we can give you a cost specific to your company's requirements.

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Recruitment Training for Hiring Managers

Course Modules & Itinerary

Morning Session

Session
Delivery
Outcomes
Welcome & introductions
Set-up & icebreakers
  • Learning contract formed
  • Course objectives agreed
The Current Market Place
Short Presentation
  • The current marketplace
  • The world has changed
EVP & Brand
Talk & Exercise
  • Education on new market trends/needs of business, EVP & employer
  • Branding, working with agencies
  • Your role in recruitment
Employment Law & Discrimination
  • Debrief of pre-course reading
  • Employment law quiz
  • Individual quiz
  • Group feedback & discussion
  • Equal Employment Opportunity (EEO)
  • Privacy Act
  • Recognise need for consistent approach
  • Other legal considerations
Coffee break
Employment Law & Discrimination cont'd
Diversity & Inclusion in recruitment
D & I discussion
  • EEO
  • Unconscious bias training
Competency based interviewing
  • Exercise: Good boss/bad boss in 2 groups
  • Discussion: Why this works
  • Selecting the best
Concept of behavioural based interviewing
  • Question types & in-depth probing techniques
  • Interview structure
Trainer & group discussion
  • Good, well-structured questions
  • How to avoid hypothetical/leading questions
  • How to probe & control the interview
  • Preparation & question
  • Practice for interview session
In Pairs
  • Question construction linked to Behaviours
  • STAR
  • Company examples
  • Interview packs & possible competency framework presented
Wrap up & summary
Questions

Afternoon Session

Session
Delivery
Outcomes
  • Welcome back
  • Recap on AM session
  • Impact of poor hiring decisions
  • Exercise: 2 groups each brainstorm & present back
  • Getting it wrong
  • True cost of recruitment behaviors & competencies
  • Cost on the Business” & their teams
  • Their role as a Leader
Process of observing, recording, classifying & evaluating evidence
      Set Up – Preparation and considerations
      Revisit STAR method of probing
        Interview practice question technique
        Practice in teams of 3
        Understanding Role of:
        • Candidate
        • Note taker
        • Interviewer
        • Listener
        Coffee break
        Feedback session & evaluation
        Group discussion
        Evidence gathering:
        • Notes
        • Evaluation
        • Scoring
        • Listening
        • Other tools
        • Key to selection decisions
        • Ref checks
        Trainer
        • Evidence evaluation
        • Scoring candidates
        • Company processes
        Importance of Good On-boarding & induction
        Trainer
        Importance of Good On-boarding & induction
        • Key Learning’s
        • Tools
        • Group recaps key techniques & tools
        • Revisit agenda
        • Individual action plans
        • Feedback sheets
        • Highlights key learning’s
        • Identify areas for personal development
        • Reflection
        • Roles and responsibilities
        • Tools Available
        Wrap up & summary

        What our clients say

        Slide 2

        “For a strategic review - a key feature of Hill Consulting HRS is their total independence from any recruiter, recruitment process outsourcing or candidate management system provider. This ensures their complete objectivity and neutrality in assessing their clients’ recruitment needs, challenges and opportunities.”

        Andrew Hall, Director, Sydney, NSW.
        Slide 3

        “Hill Consulting HRS have provided excellent solutions and service to our organisation. The flexibility and adaptability that was also provided made working with them so easy, given business priorities change and therefore the solutions provided at times had to also change.”

        Sharyn Shultz, HRD, Sydney, NSW.
        Slide 8

        "Presenter has some contemporary and relevant experiences to share which made some of the material easier to follow."

        Participant, Government Organisation
        Recruitment Skills Training
        Slide 6

        The content and discussion was really interesting and easy to see how to apply it in practical situations.

        Participant, Government Organisation
        Recruitment Skills Training
        Slide 4

        “I have known Hill Consulting HRS and Rachel for many years both personally and professionally, and find their consultants to be extremely intelligent and highly motivated HR professionals. I would highly recommend Hill Consulting HRS to any organisation needing specialist consulting services in recruitment advice and strategy arenas.”

        Nikki Beaumont, Director, NSW.
        Slide 5

        “I know it is late but I wanted to say thank you for matching me with Annette and Scoot Boots. Just finished the first week. Love the team and the culture.

        Recent candidate Tasmania
        Slide 1

        “Before working with Hill Consulting, our recruitment function was not centralised, inefficient, and far from best-practice. We were spending excessively with far too many agencies, had no preferred supplier agreements in place, had a long complex process and had no automation or online hiring practices. Hill Consulting’s audit helped us identify thirteen key changes that we needed to implement. Following the audit, we decided to purchase and implement a Candidate Management System and centralise the recruitment team. This provided much needed standardisation, greater efficiencies, and a more professional service to the business with significant cost benefits.”

        Ted Bradshaw, HRD, Aurora Energy, Tasmania.
        Slide 7

        Having recently gone through this process with no prior experience or knowledge, I enjoyed getting a better understanding of the overall process, things I could improve on in the future, and also things that I unknowingly did well. Gave me confidence if I was to need to recruit
        again in the near future.

        Participant, Government Organisation
        Recruitment Skills Training
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        FAQ's

        Who is this course designed for?

        Hiring managers, team leaders, HR professionals, and anyone involved in recruitment

        Does the course cover recruitment legislation?

        Yes, EEO and the law, discrimination, the Privacy Act and all equality legislation in Australia and best practice are covered and discussed. Including debriefing our pre course EEO quiz

        Will interviewing techniques be included?

        Yes, this training course includes structure interviewing techniques, competency-based and situational questioning. And also includes probing techniques such as STAR.

        Is advertising and attracting candidates covered?

        Yes, we fully discuss EVP (Employment Value Proposition) what it is your Employer Brand messages, the need to sell the role and the organisation and creating effective job adverts are all included.

        Are telephone interviews discussed?

        Yes, telephone interviews and initial screening questions and shortlisting are all included, plus when and how to conduct them.

        What is the WIGGS Technique?

        It is our unique structured interview framework we teach Hiring Managers and those in TA to help conduct interviews effectively.

        Are assessment and selection covered?

        Yes, we cover all aspects of Selection and Assessment types and including evidence-based selection methods.

        Will we learn how to define job roles properly?

        Yes, we include reviewing Job Descriptions and Person Specifications and pulling out the key competencies for the role. Then building appropriate evidence based questions for each key competency area

        Is the training interactive?

        Our training is highly interactive. All our programs involve lots of “stretch learning” - learning by doing and lots of group exercises. Plus, it can be tailored to a client‘s key recruitment process steps, roles and responsibilities, whole business approach, key messages and D&I (disability consideration) themes

        How long is the program?

        Typically the duration is 1 Day, but we can accommodate and do half day or three quarter day programs if requested

        Does the course help avoid legal risks?

        Yes definitely, it emphasizes EEO and legislation and requirements in Australia relating to recruitment, compliance and fair processes.

        Do participants get Certification?

        Yes, all our courses include certification and participants who complete the program will get a certificate of attainment.